FAQs
Folder for all FAQ's about the platform
1. Click on the 'Pathways' menu option 2. Select a Pathway in the list. 3. Click the 'Data Room' menu option in the sub-menu 4. Select the e...
Wed, 21 Sep, 2022 at 1:01 PM
1. Click on the 'Pathway's menu option 2. Select a Pathway in the list. 3. Click the 'Data Room' menu option in the sub-menu 4. Select the e...
Wed, 21 Sep, 2022 at 1:05 PM
To complete these steps you will need to download the 'Authenticator App' onto your phone: 1. Click the 'Profile' photo 2. Click 'Sett...
Wed, 21 Sep, 2022 at 1:10 PM
1. Select 'Team' displayed in the secondary menu for an existing Pathway 2. Click 'Add User' 3. Search for someone in the network 4. Sele...
Wed, 21 Sep, 2022 at 5:54 PM
1. Click on the 'Pathway's menu option 2. Select a Pathway in the list. 3. Click the 'Data Room' menu option in the sub-menu 4. Select the e...
Wed, 21 Sep, 2022 at 5:57 PM
1. Click on the 'Pathways' menu option 2. Select a Pathway in the list. 3. Click the 'Data Room' menu option in the sub-menu 4. Select th...
Wed, 21 Sep, 2022 at 6:01 PM
Reset Your Password 1. Click Forgot Password on the Login page. 2. Enter your Email on the Verify Email page and click Submit. 3. A m...
Wed, 21 Sep, 2022 at 6:06 PM
Edit a User: 1. Click Network (left hand navigation) 2. Find the user from your Network list (use Search and filter functionality to find the...
Thu, 22 Sep, 2022 at 4:59 PM
Activate and Deactivate a User by: 1. Log in as the client admin 2. Click Network (left hand navigation) 3. Find the user from your Network lis...
Wed, 28 Sep, 2022 at 4:50 PM
To upload a file: 1. Go to the Pathway where you want to upload the file 2. Click on Data Room 3. Click Upload Files 4. Selec...
Mon, 1 Jul, 2024 at 1:33 PM