FAQs

Folder for all FAQ's about the platform

How long does it take for a Plan to be activated?
Once your Administrator has selected a Plan and made the appropriate payment, the plan will immediately be activated and the Administrator will be able to s...
Thu, 15 Sep, 2022 at 2:48 PM
What Can an Administrator Do?
You might also want to see our downloaded Phundex User Guide for Administrators here: Phundex User Guide - Admininstrators  An Administration is t...
Thu, 15 Sep, 2022 at 2:58 PM
Where can I find a list of Stages
Stages are provided in our Pathway Templates and you can create new ones as well.  Check out our Pathway Template lists to see the Stages available for each...
Thu, 15 Sep, 2022 at 4:38 PM
OneNDA
At Phundex, we believe in streamlining and simplifying how we do business.  When we saw this non-disclosure agreement, we knew we wanted to include it in ou...
Tue, 25 Jul, 2023 at 4:01 PM
How do I get a copy of my Invoice for my Order?
As an Administrator, you can locate a copy of your invoice at any time by: Going to 'Platform Settings' Selecting 'Subscriptions' Goi...
Fri, 16 Sep, 2022 at 10:37 AM
What Can a Manager Do?
You might also want to see our downloaded Manager User guide: Phundex User Guide - Manager Manage their Personal Profile including uploading a Pho...
Fri, 16 Sep, 2022 at 10:44 AM
What Can a Team Member Do?
As a Team Member, there are a number of things you can do on the Platform.  You might also want to see our Phundex User Guide for Guests:  Guest- Complete ...
Fri, 16 Sep, 2022 at 10:50 AM
What Can a Guest Do?
You might also want to see our Phundex User Guide for Guests:  Guest- Complete User Guide A guest may be asked to provide information by way of an ema...
Fri, 16 Sep, 2022 at 10:57 AM
How to Update Profile Photo
When logged in, select the 'Profile' icon on the upper right hand corner of the Phundex Platform  Select the 'My Profile' menu option.   ...
Fri, 16 Sep, 2022 at 11:02 AM
Phundex User Guide - Admin (Client)
User Guide Attachment  Phundex User Guide - Administrators
Wed, 25 Jan, 2023 at 12:59 PM