FAQs

Folder for all FAQ's about the platform

How to create a form with a Hyperlink
Forms with Hyperlinks It is possible to create a form with a hyperlink by following these steps:  1. Fill in the 'Task Name' and click '...
Fri, 30 Sep, 2022 at 4:55 PM
How to Archive and Unarchive a Document or Form in the Data Room
The contents of this article refer to documents but it can just as easily be applied to forms. Archiving Documents and Forms As a manager/admin you ...
Fri, 30 Sep, 2022 at 5:50 PM
How can I set a limit on the Number of Temporary Users as a Client Admin
Setting a Limit on the Number of Temporary Users As a Client Administrator, you can define the maximum number of Temporary Users you have on the Platform a...
Thu, 6 Oct, 2022 at 2:28 PM
How can I print an article in the Helpdesk?
You can read an article in the helpdesk on the view screen.  to download the article, you need to go to the HelpDesk platform. simply click on the small...
Thu, 6 Oct, 2022 at 4:37 PM
How to Search for Specific Pathways
You can search Pathways on the Pathway Dashboard in several ways.  Using the Search bars at the top of the Pathway Dashboard, you can search by: Name - use...
Sun, 1 Jan, 2023 at 11:39 AM
Data room - view by tile or list
You can view all Documents and Task Forms in the Data Room for Pathways you have permission to work on.  You can view by tile or by list View by Tile us...
Fri, 27 Jan, 2023 at 11:28 AM
My copied task didn't include content
If you copy a task and want to save the content, you need to click the button to request the content is included.
Sun, 1 Jan, 2023 at 1:14 PM
Creating a Multi-Select Task Form
To assign a Task, you must be logged onto Phundex as either a Manager (someone who creates Pathways) or a Client Admin (someone who has full permission on P...
Mon, 14 Aug, 2023 at 5:54 AM
Team Member - Edit versus Edit/Complete Tasks versus view Published Documents
When you invite a Team Member to your Pathway, you can chose to give them Edit/Publish or Published View. Edit/Publish will allow the Team Member to wor...
Sun, 1 Jan, 2023 at 1:17 PM
Where can I find out about Plans and Subsciptions
If you are an Administrator, with a current plan, you can see the plan information by selecting "Platform Settings" from the left hand menu.  This...
Sun, 1 Jan, 2023 at 1:23 PM