FAQs
Folder for all FAQ's about the platform
Deleting Documents from Tasks A document can be removed from a task by a Manager/Client Admin by: 1. Clicking on the three ellipses of the task from w...
Thu, 29 Sep, 2022 at 10:20 AM
Making a Task Recur A Client Admin or Deal Manager can make a task recurring by: 1. Clicking 'Edit Task'. 2. Activating the 'Is Recurrent...
Thu, 29 Sep, 2022 at 10:56 AM
Editing Tasks after Completion When a Team Member has marked a Task as complete, only they and the Manager/Client Admin can change that status. The Team Me...
Sun, 1 Jan, 2023 at 1:52 PM
Copying Completed Task Forms and Documents with Data? As a Client Admin/Deal Manager you can copy a completed document or form with all its information ...
Sun, 1 Jan, 2023 at 1:19 PM
Viewing Active and Inactive Pathways When a user goes into the pathway or stage overview screen they will automatically see the 'Active' pathway...
Thu, 29 Sep, 2022 at 12:37 PM
To assign a Task, you must be logged onto Phundex as either a Manager (someone who creates Pathways) or a Client Admin (someone who has full permission on P...
Mon, 14 Aug, 2023 at 5:49 AM
When a file is shared with an external user, it is possible for them to download a copy of it by following these steps: 1. Go to the email notification...
Thu, 29 Sep, 2022 at 3:35 PM
As a temporary user, if you are asked upon logging in to select a subscription plan, this step can be skipped and the temporary useres do not have to sign u...
Thu, 20 Oct, 2022 at 6:54 AM
Accessing a Task as a Guest After a task has been assigned to a guest, they should follow these steps to access it: 1. Go to the email notification st...
Fri, 30 Sep, 2022 at 9:33 AM
Amending Documents and Forms To amend a document or form that has been assigned to you, follow these steps: 1. Go to the pathway and stage where th...
Fri, 30 Sep, 2022 at 3:00 PM